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Bear with us for a moment…  We agree that myGov may not be the most stimulating of topics, however, once set up it can be incredibly useful, timesaving and can be a great protection against scams.

Is this a scam?

We are asked this question on a regular basis and with good reason given the marked increase and sophistication of scams these days.  So how do you protect yourself?  One way is to ensure you have a myGov account and it is linked to the ATO.

What to trust?

Legitimate messages and reminders from myGov or the ATO will never ask you to click on a link to sign in or pay.  Messages may come in the form of an email, SMS or push notification from myGov or ATO.  The messages may be regarding:

  • New messages in your myGov Inbox
  • Payments coming up
  • Overdue payments
  • Payment and lodgement reminders
  • Notice of assessment

When you get a message, always sign in to your myGov account on the website or app to view the message. And remember, the ATO will never ask you to click on a link to sign in or pay.

Messages on your phone from the ATO may look like this:

 

If you doubt a message is legitimate, log into your myGov and check it out.

OK, how do I do this?

To get started, you need to set up myGovID. This is where you verify who you are. (If you already have a myGovID, skip this step.)

  1. Set up myGovID here
  2. Once your ID is set up, head here to set up your myGov.
  3. The final step is to link your myGov to the ATO.  A guide for this is here.

A few clients have found the phone app simple to navigate.  From the app you can:

  • Cross-check on the fly if you get a suspicious message
  • Check your inbox for new messages
  • Make payments on the go
  • Check correspondence from other connected services (Centrelink, ATO and Medicare)

Download the myGov app here:

 

As always, if you are still in doubt, please call one of our team and we can help verify any suspicious messages.